Online Counselling Myths in India: What’s True and What’s Not?

Online Counselling Myths in India: What’s True and What’s Not?

In recent years, online counselling has gained significant traction in India, driven by technological advancements and increasing awareness about mental health. However, numerous myths and misconceptions still deter people from seeking help. In this blog, we will debunk these myths and provide clarity about online counselling in India. Myth #1: Online Counselling is Not as […]

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30th Jan 2025    

Online Counselling Myths in India: What’s True and What’s Not?

In recent years, online counselling has gained significant traction in India, driven by technological advancements and increasing awareness about mental health. However, numerous myths and misconceptions still deter people from seeking help. In this blog, we will debunk these myths and provide clarity about online counselling in India.

Myth #1: Online Counselling is Not as Effective as In-Person Therapy

One of the most prevalent misconceptions about online counselling is that it lacks the effectiveness of in-person therapy. However, studies show that online therapy can be just as effective as face-to-face therapy for various mental health conditions, including depression, anxiety, and PTSD.

The Truth:

  • According to a 2021 report by the World Health Organization (WHO), online counselling has proven to be effective for over 75% of participants when conducted with licensed professionals.
  • Platforms offering best psychologist online consultation services ensure that therapists are qualified and follow evidence-based approaches.

The National Institute of Mental Health and Neurosciences (NIMHANS) has reported a significant rise in online consultations, especially during the COVID-19 pandemic, with satisfaction rates exceeding 80% among Indian users.

Myth #2: Online Counselling is Impersonal

Another common belief is that online therapy lacks the personal touch of face-to-face sessions. Critics argue that digital platforms cannot replicate the emotional connection of an in-person meeting.

The Truth:

  • Online platforms offer features like video calls, chat options, and audio sessions, enabling therapists to create a safe and empathetic environment.
  • Many individuals feel more comfortable discussing their issues from the privacy of their homes.

Services offering affordable online therapy in India emphasize personalization by pairing clients with therapists based on language preferences, cultural sensitivities, and availability.


Myth #3: Online Counselling is Too Expensive

A widespread concern among Indians is the perceived high cost of online counselling. This belief stems from a lack of awareness about the affordability and flexibility of such services.

The Truth:

  • Online counselling options are often more affordable than traditional in-person therapy due to reduced overhead costs.
  • Pricing structures in India cater to diverse financial situations, with some platforms offering cost-based online counselling chat 24/7 for as low as ₹2000 per session.

Comparative Table: Online Therapy India Pricing (2023)

Service ProviderPricing per Session (₹)Features
Platform A300-500Text and audio support
Platform B600-800Video sessions
Platform C1000+Specialized therapists

According to India’s Ministry of Health, initiatives like the National Tele-Mental Health Program have been designed to make mental health services more accessible and affordable.


Myth #4: Online Counselling is Not Secure

Concerns about data privacy and confidentiality often deter people from opting for online therapy.

The Truth:

  • Reputable platforms ensure data security through end-to-end encryption and compliance with IT Act 2000 regulations in India.
  • Always verify if the platform follows international standards such as HIPAA compliance.

Government-endorsed platforms and services for online counselling for mental health strictly adhere to confidentiality protocols, ensuring your data remains secure.


Myth #5: Online Therapy is Only for Mild Issues

Many believe that online counselling is suitable only for mild mental health concerns and not for severe conditions.

The Truth:

  • Licensed therapists and psychiatrists are equipped to handle a wide range of mental health issues online, from mild stress to severe depression.
  • Platforms offering best online counselling in India provide access to psychiatrists who can prescribe medication when necessary.

The Mental Healthcare Act 2017 supports the inclusion of telemedicine, ensuring access to quality care for severe conditions.


FAQs About Online Counselling in India

1. What is the average psychologist online consultation cost in India?

  • The cost varies between ₹300 to ₹1000 per session, depending on the platform and the therapist’s expertise.

2. Is online counselling covered by health insurance in India?

  • While still limited, some health insurance providers now cover online therapy sessions. Check with your provider for specifics.

3. Can I get therapy in regional languages?

  • Yes, many platforms offering online therapy in India cater to regional language preferences.

4. How do I ensure the quality of an online therapist?

  • Verify credentials, reviews, and platform accreditations. Opt for services known for providing the best psychologist online consultation.

5. Are there free online counselling options in India?

  • Yes, several NGOs and government initiatives provide free or affordable online therapy in India, such as the Tele-MANAS program.

The Future of Online Counselling in India

With rising internet penetration and increased mental health awareness, the demand for online counselling is set to grow exponentially. Services offering online therapy in India are bridging the gap between accessibility and affordability, ensuring quality mental health care for all.

Key Statistics:

  • 56% of Indians reported willingness to use online mental health services (Source: NIMHANS Survey, 2023).
  • Over 1 lakh consultations were facilitated by the Tele-MANAS program in its first six months.

In short:

The myths surrounding online counselling in India are gradually being debunked as more people experience its benefits firsthand. Platforms offering best online counselling in India are making strides in affordability, security, and effectiveness, ensuring mental health care reaches every corner of the country. By separating fact from fiction, we can foster a more accepting and informed society where mental health is prioritized.

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